Azizi Realtors (“we,”) is committed to safeguarding your privacy. We value the trust you place in us by sharing your personal information, and upholding your privacy is fundamental to our interactions with you. In our real estate organization, the management of personal information is guided by these principles: Transparency, Confidentiality and Integrity.
This Privacy Policy outlines the personal information collected from users of our real estate company’s website and social media services, as well as how we utilize and safeguard that information. Additionally, it provides guidance on how users can manage their personal information preferences. When you engage with our real estate services, we gather personal information that can identify you (“Personal Information”). This includes, but is not limited to, contact information such as name, email address, phone number, and postal address and property information, which consists of specifics regarding properties you are interested in buying, selling, or renting.
Additionally, we collect non-personal information that cannot personally identify you, such as log data (IP address, browser type, browser version, pages visited, visit dates and times, time spent on pages, and other diagnostic information) and information gathered through cookies and tracking technologies, which we use to monitor activity on our website and store certain data. How we collect, use, and protect your personal information is subject to the laws of Kenya, where we operate. We adhere to the regulations and guidelines established by Kenya’s data protection authorities to ensure the privacy and security of your personal information.
IF YOU HAVE QUESTIONS ABOUT HOW AZIZI REALTORS PROCESS YOUR PERSONAL INFORMATION, PLEASE CONTACT US ON 0703790095
WHAT’S IN THIS PRIVACY POLICY?
This Privacy Policy is divided into the following sections:
1.WHEN DOES THIS PRIVACY POLICY APPLY?
This Privacy Policy applies when you interact with our services, visit our website, or engage with us through our digital platforms. It governs how we collect, use, and protect your personal information in accordance with our practices and legal obligations.
2. WHERE DOES THIS PRIVACY POLICY APPLY?
This Privacy Policy applies wherever our services are accessed or utilized, including our website and any other digital platforms we operate. It governs how we handle personal information collected from individuals interacting with our services globally.
3. WHAT TYPES OF PERSONAL INFORMATION DOES AZIZI REALTORS COLLECT AND WHY?
Azizi Realtors collects various types of personal information to facilitate the provision of real estate services and to enhance the user experience on our website. This may include contact information such as names, email addresses, and phone numbers to communicate with clients and prospective customers. Additionally, we may collect financial information to process transactions related to property purchases, sales, or rentals. Property information is also collected to assist clients in finding suitable properties and to facilitate property management services.
Azizi Realtors utilizes personal information for several purposes, including but not limited to:
- Communicating with clients and prospective customers regarding real estate transactions and services.
- Facilitating property searches, purchases, sales, and rentals.
- Processing financial transactions related to real estate transactions.
- Providing personalized recommendations and updates on available properties.
- Enhancing and customizing the user experience on our website and other digital platforms.
- Complying with legal and regulatory requirements.
- Protecting the security and integrity of our systems and services.
4. DOES AZIZI REALTORS USE COOKIES AND OTHER DATA COLLECTION TECHNOLOGY?
Azizi Realtors may use cookies and other data collection technologies to enhance user experience, analyze trends, administer the website, track users’ movements around the site, and gather demographic information. These technologies help us personalize and improve our services, understand user behavior, and measure the effectiveness of our marketing efforts.
5. HOW DOES AZIZI REALTORS SHARE PERSONAL INFORMATION?”
Azizi Realtors may share personal information in the following circumstances:
- With third-party service providers and partners who assist in providing real estate services, such as property management, financial transactions, and marketing.
- In response to legal obligations, such as complying with court orders or legal processes.
- To protect the rights, property, or safety of Azizi Realtors, its clients, or others.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets.
- With consent from the individual or as otherwise permitted or required by law.
We prioritize the confidentiality and security of personal information and take appropriate measures to ensure that it is handled in accordance with applicable privacy laws and regulations.
6. HOW DOES AZIZI REALTORS PROTECT PERSONAL INFORMATION?
Azizi Realtors employs various security measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
- Implementing physical, technical, and organizational security controls to protect data.
- Restricting access to personal information to authorized personnel on a need-to-know basis.
- Regularly monitoring and updating security protocols to address emerging threats and vulnerabilities.
- Encrypting sensitive data during transmission and storage.
- Conducting regular audits and assessments of our security practices.
- Providing training to employees on data protection and privacy best practices.
- Complying with industry standards and regulatory requirements related to data security and privacy.
We are committed to maintaining the confidentiality and integrity of personal information entrusted to us and continuously strive to uphold the highest standards of data protection.
7. HOW LONG DOES AZIZI REALTORS RETAIN PERSONAL INFORMATION?”
Azizi Realtors retains personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. The specific retention period may vary depending on the nature of the information and the purposes for which it was collected. Once personal information is no longer needed, we take appropriate measures to securely dispose of or anonymize it in accordance with our data retention policies and applicable legal requirements.
8.WHAT CHOICES ARE AVAILABLE FOR PERSONAL INFORMATION?
Azizi Realtors, individuals have the following choices regarding their personal information:
- Access and Update: You may access and update your personal information held by Azizi Realtors by contacting us directly.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our communications.
- Cookies and Tracking Technologies: You have the option to manage cookies and tracking technologies through your browser settings or by using third-party tools.
- Consent: You can withdraw consent for the processing of your personal information where consent is required for such processing.
We strive to provide transparent choices and control over personal information in accordance with applicable privacy laws and regulations.
9. WHEN IS THIS PRIVACY POLICY CHANGED?
This Privacy Policy may be changed or updated from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or by other means as required by law. We encourage you to review this Privacy Policy periodically for any updates. Continued use of our services after any changes to this Privacy Policy indicates your acceptance of the updated terms.
